SIL · Newcastle · Lake Macquarie · Hunter Valley
Supported Independent Living built around routine, consistency, and a stable team you can rely on. A smaller, more personalised support model, calm and structured, set up for the long term.
Hiring
We hire carefully.
We screen our team slowly and selectively, building stable, long-term supports around each participant.
Continuity
Participants stay.
Most live with us long-term, with consistent supports, a settled routine, and a team that knows them well.
Coverage
Hunter-wide.
Homes across Newcastle, Lake Macquarie and the Hunter Valley.
Honesty
We tell you straight.
Honest reads of suitability, delivered with transparency.
Who we support
Most of our participants live with us long-term. We build consistent supports and routines around each person, with a team that knows them well. That continuity is the work.
The everyday work
Long-term SIL placements.
Adult participants where SIL is home. Some are with us long-term. Some build toward more independence over time. No crisis flavour, just a settled life with consistent supports, a steady routine, and a home that holds.
Our specialty
OOHC transitions.
Sanctuary started in out-of-home care transitions. Over a decade taking the cases other providers couldn't hold, with the discipline and lead-time to make them stable.
See the OOHC page
Why teams refer here
We give you an honest read of suitability, move fast when the case needs it, and support Coordinators and Case Managers through the funding and transition process.
01
Honest read of suitability
Before welcoming someone into our home, we'll be transparent about whether we think the placement is likely to succeed.
02
Same-week response
Urgent intake from hospital, custody, or breakdown gets a same-week answer.
03
Funding application support
We support Coordinators and Case Managers through the OOHC to NDIS transition, helping participants access the right supports and funding.
04
Consistent team
We hire slowly and selectively, building stable teams so progress sticks.
05
Leadership in the home
Program Managers visit regularly and Team Leaders work onsite four days a week, staying close to participant goals and day-to-day support.
06
Updates without chasing
You receive meaningful updates that help you feel informed and confident.
What the model produces
Most of our participants have been with us for years. There's no headline here. Just a routine that holds, supports that stay consistent, and a home that gets more like one as time goes on.
The work, compounding
Most of our participants are with us for years. They settle into a rhythm. Meals at the same time. Familiar support workers across the week. Activities they look forward to. Family stay involved on their terms. The supports stay consistent as life moves on.
Outcome: What we’re measured by is what doesn’t happen. The participant settles. The routine holds. Supports stay consistent. That’s the work.
Our specialty
Sanctuary started in out-of-home care transitions. Most of what we're known for sits there: complex referrals, AVO conditions, hospital discharges, the cases other providers can't hold. We have a dedicated page for that work.
See the OOHC page
Our homes
Each home supports a maximum of three participants, with shared living spaces and a consistent team. We match the home and support environment to each participant's needs, goals, and stage of independence.
Support environment
Long-term SIL
Settled, long-term homes for participants where SIL is home. Routine, consistency, and supports that build over time.
Support environment
More individualised support
Homes set up for participants who benefit from a higher level of one-to-one support in a calm, structured environment.
Support environment
Steady, structured households
Small, established households built around predictable routines and a familiar team.
Support environment
Short-term stays
Short-Term Accommodation that mirrors our long-term routines, for a planned break with the same care and discipline.
Tell us how we can help. We'll come back within one business day with an honest read. If we're not the right home, we'll say so.
